Cancellation & Refund
1.Refunds will be made for any cancelled orders. Orders cancelled within 24 hours of placing the order are entitled for full refund subject to deduction of payment gateway charges of 1%. Orders cancelled 24 hours after placing the order will lead to a Processing Charge of Rs. 1000 that will be borne by the customer along with 1% payment gateway charges. However if the order is customised and is made as per customers order, making charges would be charged and forfeited. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
2.For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).For cash on delivery orders, the refund will be processed to your bank account.
3.For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).
4.Upon cancellation/ return of orders placed using gift cards, the gift card amount will be refunded back to the gift card.
5.Please visit https://www.anitraa.com for more details about our Returns Policy.
Applicable laws
Use of this website shall in all respects be governed by the laws of the state of Gujarat, India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in India country, Gujarat, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
As per the current guidelines mandated by the Government of India, a customer has to provide the Permanent Account Number (PAN) for all purchases above INR 2 lakh in a day.
Free Gift
All free gifts are treated as discounts.
Offer Terms & Conditions
1. Special offer is valid only on select designs on jewellery.
2. Anitraa may change (add to, delete, or amend) these terms from time to time.
3. All disputes, with respect to the products and services offered in this connection, are subject to Surat jurisdiction.